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Terms and Conditions

Introduction: the offer and sale of products on the website are governed by the following general conditions of sale. The products purchased on the site are sold by:

1) The Customer must enter the Product / s selected in the appropriate “Cart” and, after viewing and accepting the contribution for delivery costs, can proceed with the purchase.

3) Should the customer need to change the purchase order or modify some of the data contained in it, he must excommunicate his changes to the e-mail

4) Once this operation is completed, the Customer will display a screen containing the summary of the purchase order, including the delivery costs, with a request for further confirmation of the purchase procedure.

5) After displaying the summary, the Customer must select the type of payment desired and “click” the button for the checkout operation.

Conclusion of the contract

With the confirmation of the purchase order by the customer, the conditions of sale and additional information contained on the site will be fully understood and accepted by the customer.

The Order Confirmation by Hero Seeds will be forwarded to the Customer at the e-mail address indicated and will constitute acceptance of the contract proposal.

The contract will be considered concluded and will be binding on both parties, when the Order Confirmation will be sent to the Customer.

After payment you will receive an e-mail that will notify you of the receipt of payment and from that moment will decorate the timing for the preparation and delivery of your order;

If our staff were to find errors in your order or if your order was unobtainable in time and in the required ways, you will be notified promptly, which will indicate your order as REFUSED, should you receive this message, please contact us at

Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or non-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order or cancellation due to failure payment within the deadline.

In the product catalog published on the Hero Seeds website the availability of the products, even being constantly updated, may undergo variations not in real time and without notice.

You are purchasing products that can be viewed and described on our site and accept that the images of the products may not be fully representative of its characteristics but may differ in color and its shades, dimensions or accessory products in the picture. The images are therefore to be understood as a mere generic representation of the products.


1) The prices of the Products are expressed in Euro and are inclusive of all applicable taxes and / or taxes;

2) The prices of the Products are not inclusive of the Delivery Costs, the amount of which will be indicated to the Customer in the summary of the purchase order;

3) The price of the Product will be the one indicated on the site when ordering. Therefore, they will not be able to detect any increase or decrease in price, also in correlation with previous or subsequent promotional sales, the purchase order;

6) heroseeds does not accept any other unspecified forms of payment.


1) The delivery of products will be made by courier and the timing will vary depending on the destination, the time when the order will be acquired and the availability of the product.

2) For the goods available Hu Trade bv will deliver by courier within the specified time, specifying that these may vary and have a mere indicative value.